indobett Privacy Policy: How We Handle Your Account Data
When you open an account with indobett, you share personal details with us — and this page explains exactly what we collect, why we keep it, and what you can do about it. Your data handling rights apply across all account activity on indobett, including wallet transactions made through OVO, ShopeePay, and LinkAja, where those services are available under local law.
Data collection scope
OVO, ShopeePay, LinkAja context
Your access and correction rights
Cookie and session controls
POLICY SCOPE DETAILS
What We Collect and Why We Hold It
We collect information you provide directly when creating or updating your account — your name, contact details, and the payment method you choose to link, such as OVO, ShopeePay, or LinkAja. We also collect session data automatically: pages visited, device type, browser version, and interaction timestamps. This data helps us keep your account session consistent and detect unusual access patterns that could indicate unauthorised use. Transaction records tied to your wallet activity are retained for as long as your account remains open and for a period after closure, as required by applicable rules in eligible regions. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service partners — for example, a payment processor handling your OVO transfer — that sharing is limited to what those partners need to complete the specific task. Data storage location and retention periods depend on the jurisdiction in which access is permitted under local law. We keep the minimum data required to operate your account securely and to respond to any queries you raise through our support channel. You may request a record of what we hold at any time by contacting the support team.
OVO wallet data
When you link OVO, we receive only the reference data needed to process your transaction. We do not store your full OVO credentials on our servers.
ShopeePay records
ShopeePay transaction references are logged in your account history. You can review these from your account dashboard after login at any time.
LinkAja activity
LinkAja transfer references appear in your transaction record. These are held for the retention period applicable to your account region under local law.
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
This policy applies to all activity on indobett and to data processed in connection with your account. It does not extend to third-party sites or services you access through links on this domain, and it does not govern how payment processors such as OVO, ShopeePay, or LinkAja manage data on their own platforms. Understanding the boundary of this policy helps you know where to direct different questions.
Account access data
Login events, session timestamps, and device identifiers recorded during your account access fall fully within this policy. You may request a summary of this data through the support channel described at the bottom of this page.
Wallet transactions
Transaction references generated when you use OVO, ShopeePay, or LinkAja are covered here. The data held by those payment services on their own systems is governed by their own separate privacy terms, not this one.
Site content and cookies
Cookies and session tokens placed by indobett are covered by this policy. You can manage cookie preferences through your browser settings; adjusting them may affect how certain account features display during your session.
Third-party services
Game content delivered through studio partners operates within the game window but is not governed by this policy once data leaves our domain boundary. Check each studio's own terms for their data practices.
YOUR ACCOUNT RIGHTS
Practical Steps to Exercise Your Data Rights
You have several concrete actions available to you under this policy, and none of them require a legal process to start. If you want to see the personal data we hold against your account, send a request to our support team — the contact route is listed in the section below. We aim to respond with a readable summary of your record. If any detail on your account is incorrect — your name, contact number, or linked payment reference — you can update most fields directly from your account settings page after login. For fields that cannot be edited in-app, raise a correction request through support and include the account email address so we can locate your record quickly. If you decide to close your account, you may also request deletion of data that is not required to be retained under applicable rules in your region. We will confirm which data can be removed and which must be held under applicable retention rules.
Review your record
Submit a data access request via the support channel. We will compile the personal data held against your registered account email and return a readable summary to you.
Correct account details
Login to your account dashboard and navigate to account settings. Fields you cannot edit directly — such as registered name — can be corrected by contacting support with your account email as reference.
Raise a data question
If you have a question about how a specific data point is used — for example, how a ShopeePay reference is stored — write to support and reference this policy page. We will provide a specific answer rather than a generic response.
Request account closure
Close your account through account settings or by contacting support. At closure you may request deletion of non-retained data. We will confirm which records must be kept under applicable local rules and which can be removed.
POLICY CONTACT PATHS
How to Reach Us About This Policy
For any question specifically about this privacy policy — data access, correction requests, cookie controls, or account closure — use one of the contact routes below. When you write in, include your registered account email so we can locate your record without delay. Queries about payment references, such as an OVO or LinkAja transaction, should also reference the transaction date so we can pull the correct log entry.
Live Chat Support
Open the chat widget from any page on indobett. Select the account or privacy topic from the menu so your query reaches the right team immediately.
Email Contact
Send your data query or correction request to the email address listed on the Contact page of indobett. Include your account email and the specific data point you are asking about.
Account Dashboard Route
Login to your account, open Settings, and use the Help or Support link there to submit a policy-related request directly from inside your authenticated session.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security Practices
We apply access controls on the systems that store your account data so that only processes with a specific, documented need can read or write your personal record. Session tokens are used to keep your account login consistent while you are active and are cleared when you log out or when a session times out. Cookies placed by indobett are limited to those needed for session management and basic analytics; we do not use cookies to build advertising profiles of your activity across other domains. If you clear your cookies or browse in a private window, a new session token is issued on your next login. Data retention periods are set in line with applicable rules for eligible regions and are reviewed when account status changes — for example, when an account is closed or when you request deletion of non-mandatory records.
Session and cookie control
Cookies on indobett manage your login session and basic page analytics. You can clear or block them from your browser settings; doing so means you will need to log in again at the start of each visit.
Data access restrictions
Internal access to your personal record is limited by role. Staff handling payment queries — such as OVO or ShopeePay reference checks — see only the transaction data relevant to your specific request.
Retention and deletion
We keep your account data for as long as the account is active and for the period required after closure under applicable local rules. Data that falls outside mandatory retention can be removed on your written request.
Policy change notifications
When this policy is updated, we post the revised version at indobett/privacy-policy/ and note the change date at the top of the page. Continued use of your account after a posted update constitutes acknowledgement of the revised terms.
POLICY FAQ
Common Questions About This Privacy Policy
These are the questions we receive most often about data handling, cookies, account records, and how to contact us. If your question is not covered here, use the live chat or email route listed in the contact section above.
What personal data does indobett collect when I open an account?
We collect the details you enter during account creation — name, contact information, and the payment method reference you link, such as OVO or ShopeePay. We also collect session data automatically, including device type and login timestamps, to keep your account secure.
Does indobett share my data with third parties?
We share data only with partners who need it to complete a specific task — for example, a payment processor handling a LinkAja transfer. We do not sell personal data for third-party marketing. Any sharing is limited to what is required for the task at hand.
How do I see what data indobett holds about me?
Send a data access request to our support team using the email or live chat route on indobett. Include your registered account email. We will compile a readable summary of the personal data held against your account and return it to you.
Can I correct or update the details on my account?
Most details can be updated directly in account settings after login. For fields that are locked — such as your registered name — contact support, include your account email, and we will process the correction. Wallet references like OVO numbers update through the payment settings section.
What happens to my data when I close my account?
When your account closes, we retain only the data required under applicable rules for your region. Data outside mandatory retention can be deleted on your written request. We will confirm exactly which records are kept and which can be removed when you submit a closure request.
How does indobett use cookies and can I turn them off?
Cookies on indobett manage your login session and collect basic page analytics. They are not used to build advertising profiles. You can block or clear cookies from your browser settings at any time; this means you will need to log in again at the start of each new visit.
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