This page sets out the legal framework that governs your use of indobett, including what applies to your account, how transactions are treated under our policy, and where to go when you have a question that needs a policy answer. Access to indobett is subject to local law and is available only where permitted in eligible regions.
Policy scope: account access and transactions
OVO, ShopeePay, LinkAja covered under transaction policy
Contact route for policy questions
Jurisdiction-dependent access terms
POLICY TERMS DETAIL
Review the Full Scope of Our Legal Position
Our legal terms govern every interaction you have with this platform — from the moment you open an account through to how your transaction records are stored and how disputes are handled. These terms are written to be read, not buried. We ask you to go through them before you make your first account action, because they set the boundaries for what we can do on your behalf and what falls outside our control. For account holders using OVO, ShopeePay or LinkAja, transaction records linked to your e-wallet are subject to the same policy retention rules as all other payment methods. We do not apply different legal standards based on which local payment rail you use. Where a policy clause affects a specific payment type, that clause is noted in the relevant section of the full terms document. Eligibility to use indobett depends on local law in your region. We do not represent that access is lawful in every jurisdiction. If you are unsure whether access is permitted where you are, you should check the applicable laws in your area before proceeding. Any account opened in a region where access is restricted remains subject to these terms for the duration of that account's activity.
OVO
Transaction records from OVO transfers are retained under standard account policy.
ShopeePay
ShopeePay payments are logged to your account wallet history, accessible after login.
LinkAja
LinkAja transfers follow the same policy retention and dispute pathway as other rails.
WHAT THIS COVERS
Where This Policy Applies and What Falls Outside It
Our legal terms do not cover every digital interaction you might have from your device. Understanding what falls inside and outside this policy helps you direct questions to the right place — whether that is our support team, your e-wallet provider, or an independent authority. The four areas below map the boundary clearly.
Account Access
Login credentials, session behaviour and account suspension decisions are fully inside the scope of this policy. If your account access is restricted, the policy outlines the steps you can take to request a review through our support channel.
Transactions
Deposits and withdrawals processed through OVO, ShopeePay or LinkAja fall inside this policy for record-keeping and dispute purposes. However, your e-wallet provider's own terms also apply to the transfer on their side — we cannot override those terms.
Site Content
All content published on indobett — including game descriptions, policy pages and account communications — falls inside this policy's accuracy and correction scope. If you find an error in content that affects your account, you can raise it through the contact path described below.
Third-Party Services
Game content supplied by studios such as Pragmatic Play, Microgaming or Spadegaming operates under those studios' own content licences. Our legal terms cover how we present and host that content — not the studio's separate obligations to you as a content provider.
YOUR POLICY RIGHTS
Practical Steps Available to You Under This Policy
Knowing your rights under our policy is the starting point for using them. You can review your account transaction history at any time after login — the wallet section shows every deposit and withdrawal logged against your account, including entries linked to OVO, ShopeePay and LinkAja. If a record looks incorrect, you have the right to raise a correction request through our support channel, and we will investigate the discrepancy against our internal logs. Account detail corrections — such as a name spelling or contact address — can be submitted through the account settings page. Some changes require identity verification before they take effect; the fields on that page indicate which ones. If you have a question about a specific clause in our terms that affects a decision made on your account, you can request a written explanation from our policy support team. We aim to respond to policy questions through the contact paths shown in the support section below.
Review Your Records
Log in and open the wallet section to see the full transaction history tied to your account, including all local payment rail entries.
Correct Account Details
Account settings let you update contact and identity fields. Fields that require verification are marked — follow the steps shown on that page.
Raise a Policy Question
Use the support contact path to submit a specific policy question. Reference the clause or decision you want explained so the team can respond accurately.
Request a Formal Response
If a policy decision affects your account and you want a written record of the reasoning, request that through our support channel and we will log the exchange.
REACH POLICY SUPPORT
Contact Paths for Legal and Policy Questions
Policy questions have a different weight to general account help. The contact paths below are the ones we use to handle formal policy matters — account terms, transaction disputes and correction requests. Use the channel that fits the urgency of your question, and include your account reference so the team can locate your record without delay.
Live Chat
Open the chat window from any page on indobett. For policy questions, state your account ID and the specific clause or decision you are asking about so the team can route it correctly.
Email Support
Send policy-related questions by email for a written response. Include your registered account details and a clear description of the policy matter — transaction disputes, correction requests and formal queries are all handled this way.
Account Help Centre
The help centre inside your account dashboard includes a policy section where common legal questions are answered. Check there first — many account-level policy points are explained with the steps to act on them.
HOW WE HANDLE THIS
Data Handling, Cookies, Account Security and Retention
Our approach to data is straightforward: we collect what is needed to run your account and process transactions, and we keep it for as long as policy and applicable rules require. Cookie usage on indobett is limited to session management and account authentication — you can adjust cookie preferences in your browser settings, and the effect of doing so is noted on the relevant settings page. Account security uses credential-based authentication; never share your login details with anyone, including anyone claiming to act on behalf of indobett. If you believe your account has been accessed without your permission, contact us immediately through the live chat path shown above.
Data Collection
We collect account registration data, session records and transaction logs. This data is used to operate your account, verify transactions and respond to policy questions — nothing beyond what your account activity generates.
Cookie Use
Cookies on this site manage session state and account login continuity. Functional cookies are required for the account to work; you can review and adjust other cookie categories in your browser or the site's cookie settings page.
Retention Period
Account records — including transaction history from OVO, ShopeePay and LinkAja rails — are retained for the period required under our internal policy. After that period, data is removed or anonymised in line with our standard process.
How to Request Changes
To request a correction to stored data or ask how a specific record is used, contact our policy support team by email with your account reference. We will confirm receipt and provide a written response to the request.
POLICY FAQ
Questions About Legal Terms, Data and Account Rights
The questions below cover what real account holders ask about our legal terms, their data and what they can do when a policy question comes up. If your question is not answered here, the support contact paths in the section above are the right place to take it.
Does indobett's legal policy apply to my OVO and ShopeePay transactions?
Yes. All transactions processed through OVO, ShopeePay and LinkAja are covered by our standard policy for record-keeping, retention and dispute handling. Your e-wallet provider's own terms also apply to their side of the transfer, but our policy governs the account-side record.
How do I find out what data indobett holds on my account?
Log in and open the account settings section — your transaction history and registered details are visible there. For a formal request about stored data beyond what the dashboard shows, contact our support team by email with your account reference and a description of what you want to review.
Can I correct a mistake in my account details?
Yes. Account settings let you update fields such as your contact address and profile details. Fields that require identity verification before a change takes effect are marked on that page. Follow the steps shown there, or contact live chat if the field is not editable from settings.
Is access to indobett legal in my region of Indonesia?
Access depends on local law and is available only where permitted in eligible regions. We do not represent that access is lawful in every location. Check the applicable laws in your area before opening or using an account. Our terms apply to any account opened regardless of where you are located.
How long does indobett keep my account and transaction records?
Records are retained for the period required under our internal policy, which reflects applicable rules for account and financial data. After that retention period, records are removed or anonymised. For a specific query about a particular record, contact our policy support team by email.
Who do I contact if a policy decision has been made on my account that I want to dispute?
Use the email support path and include your account reference, the decision you want to dispute and the specific policy clause you believe applies. We will log the exchange and provide a written response. Live chat can also accept initial policy questions and route them to the right team.
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